FAQ Delivery
How can I track my order?
Once your order leaves our warehouse, we will send you an email with your tracking information. You will then be able to track the order as it makes its way to you. Please note that your tracking information will only be activated once your order has been handed to the carrier.
How long does it take for an order to be delivered?
Delivery in Lithuania takes 1–3 business days.
Delivery in Estonia and Latvia takes 2–4 business days.
Delivery in Germany takes 3-5 business days.
In rest of Europe, UPS Standard delivery takes 3–6 business days. For more precise delivery times, please contact eshop@thermowave.com.
In rest of Europe, UPS Express Saver delivery takes 1–3 business days. For more precise delivery times, please contact eshop@thermowave.com.
More information is here.
Which countries Thermowave orders ship to?
Information about countries and shipping options is provided on the Order & Shipping page.
What are the shipping costs?
LITHUANIA - €2,95. Free shipping from €50.
ESTONIA - €4,95. Free shipping from €50.
LATVIA - €4,95. Free shipping from €50.
GERMANY - €5,95. Free shipping from €100.
REST OF EUROPE - €5,95€ (UPS Standard) or €19,95 (UPS Express). Free shipping from €100.More information is here.
