Termosportas UAB legal entity code 304093371, head office address Raudondvario pl. 101, LT-47184, Kaunas, Lithuania, e-mail address – email@example.com, phone number +370 647 04594.
We receive almost all of your personal data only from you, so it is very important that the personal data you provide is accurate and correct.
The Company processes personal data for the following purposes:
Execution and continuity of the company’s activities and electronic commerce.
Administration of inquiries, comments and complaints.
Sale of gift vouchers.
Execution of tenders.
Your non-personal data, i.e., data related to your registration in the online store www.thermowave.com and/or ordered services may be processed anonymously for statistical purposes by performing statistical surveys. In any case, such processing of data shall not directly or indirectly identify you. We reserve the right to transfer anonymous statistical information to third parties in individual cases.
The Data Controller undertakes not to disclose the Buyer's personal data to third parties, except for the Data Controller's partners providing delivery services or other services related to the proper execution of the Buyer's order. The data processors used by us may process your personal data only in accordance with our instructions. Moreover, they must ensure the security of your data in accordance with applicable legislation and written agreements concluded with us.
The data may also be provided to the competent authorities or law enforcement institutions, e.g., police or supervisory authorities, but only upon their request or only when required by applicable legal acts, or in cases where in the procedure provided for by law we seek to ensure our rights, safety of our other buyers, employees and resources, and to make, provide and defend legal claims.
In all other cases, we shall not disclose your personal data to third parties in any case other than as set out in this Policy without your prior consent, except where we are required to do so by the laws of the Republic of Lithuania.
We use automated non-personalised data analysis to conduct research on the market, customer behaviour and statistics, and to generate reports for the development of our business. The data analysis allows us to make important business decisions. On the basis of the performed analysis, we form an assortment of goods that meet the needs of our customers, create pricing, improve the operation of the Electronic Store, etc.
We reserve the right to store information (commonly known as a cookie) on your computer when you visit the online store www.thermowave.com. Cookies are designed to display items that you have recently viewed and/or want to compare with other items. You can delete this information from your computer or block it by resetting the settings on the web browser on your computer.
Due to the cookies used, the website may "remember" certain options for a certain period of time: registration name, language and the like. It is also one of the tools for collecting statistics on the website traffic.
A cookie is sent to your computer or other device to store data, and we may identify you as a visitor at the Online Store when you are visiting our Online Store. With the help of cookies, we may also link your purchase history and other data collected while you were using the Online Store to your online browsing. The information collected by cookies allows us to ensure your ability to browse more conveniently, provide you with attractive offers and learn more about the behaviour of our Electronic Store users, thus improving both the website and your service.
Third-party cookies (e.g., Google Analytics) are set by data controllers who are not operators of the website visited by the website user and are used for data analysis purposes. Our website also sets cookies belonging to third parties that have been installed with your prior consent. Such third parties may have access to information collected through the cookies they use.
The Company uses the services of a third party Omnisend to send newsletters. You have the right to opt out of receiving our communications, in which case we will not be able to provide you with relevant information.
The reviews displayed on the site are genuine and left to the customers who have purchased the goods. Only registered users (i.e., users with an account) can leave feedback and only for the product they have purchased. When a customer leaves a review, it is not activated until it is reviewed by the site administrator. The administrator re-checks whether the customer has placed an order online and purchased the goods for which a review has been left before activating the review. All reviews are activated, regardless of the number of stars rated, but the administrator reserves the right not to activate reviews that are offensive or use profanities.
Reviews are rated from 1 to 5 stars, which corresponds to a rating from 1 to 5 points. All scores are summed and an average is derived, which is reflected in the number of stars next to the item and the average number next to them. The start can be fully filled or only half-filled, fully filled has 1 point and half-filled has 0.5 points.
We receive your Personal Data directly from you, we generate ourselves when you are using our website and/or may obtain it from third parties such as:
Payment service partners (banks, payment institutions);
We may obtain the information necessary to authorise your identity from Google Inc. or Facebook Inc. when you are providing authorisation on our site with your Google or Facebook account.
When processing your personal data in the online store www.thermowave.com, we use secure organisational and technical measures that adequately protect this data from accidental or unlawful destruction, alteration, disclosure, as well as from all other illegal actions. We implement and continuously update appropriate organisational and technical security measures.
By submitting your personal data on the website, you consent to the processing of this data in the online store www.thermowave.com as set out in this policy.
We reserve the right to modify this Policy in whole or in part by notifying you via the online store at www.thermowave.com and/or at the email address you provide. Using the online store www.thermowave.com after the changes have been made, shall mean that you will agree therewith.